fjili is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
fjili ("we," "us," "our," or "the Platform") operates the online gaming platform available at fjili.vip. We understand that your personal data is important to you, and we take our responsibility to protect it seriously. This Privacy Policy describes how fjili collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the fjili platform.
This Privacy Policy applies to all personal data collected through the fjili website at fjili.vip, the fjili mobile platform, and any related services, communications, or interactions between you and fjili. It should be read together with our Terms & Conditions, which are incorporated herein by reference.
By registering for a fjili account, completing the fjili Login process, or otherwise using the fjili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
When you register for a fjili account, complete KYC (Know Your Customer) verification, make deposits or withdrawals, contact our support team, or otherwise interact with the fjili platform, you may provide us with the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number |
| Contact Data | Philippine mobile number, email address, residential address |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details |
| Verification Data | Copies of government-issued Philippine ID, selfie photos for identity verification, proof of address documents |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings |
| Communications Data | Live chat transcripts, support ticket content, feedback submissions |
When you access the fjili platform, we automatically collect certain technical and usage data, including:
fjili uses the personal data we collect for the following purposes:
To create and manage your fjili account, process your fjili Login, verify your identity, process deposits and withdrawals in Philippine Peso (₱), provide access to games including fjili Casino, slots, bingo, and other gaming products, and deliver customer support.
To comply with Philippine gaming regulations, including PAGCOR requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes conducting KYC verification, age verification (21+ requirement), and reporting obligations to the Anti-Money Laundering Council (AMLC) where required by law.
To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorized account access, and other prohibited conduct on the fjili platform. fjili employs automated and manual monitoring systems for this purpose.
To administer responsible gaming tools including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion. fjili may use your gaming activity data to identify patterns that suggest problematic gambling behavior and to reach out proactively where appropriate.
To send you transactional communications (account confirmations, deposit/withdrawal notifications, security alerts) and, where you have provided consent, promotional communications about fjili offers, new games, and platform updates. You may opt out of marketing communications at any time through your account settings.
To analyze usage patterns, improve the fjili platform's performance and user experience, develop new features, and conduct internal research and analytics.
Under the Philippine Data Privacy Act of 2012, fjili processes your personal data on the following legal bases:
fjili shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (GCash, PayMaya, and banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and security services. All service providers are contractually bound to process your data only as instructed by fjili and in accordance with applicable Philippine data protection law.
fjili may disclose personal data to Philippine regulatory authorities, including PAGCOR, the AMLC, the National Privacy Commission, and law enforcement agencies, where required by law or where fjili has a good-faith belief that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of fjili or its users, or investigate suspected fraud or illegal activity.
In the event of a merger, acquisition, or sale of all or substantially all of fjili's assets, your personal data may be transferred to the acquiring entity. fjili will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.
fjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used solely to provide and improve the fjili platform and to comply with applicable legal obligations.
Cookies are small text files placed on your device when you visit the fjili platform. fjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, and analyze usage patterns.
You can control non-essential cookies through your browser settings or the cookie preference center available on the fjili platform. Please note that disabling essential cookies may affect the functionality of the fjili platform, including your ability to complete the fjili Login process and access games.
fjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
fjili retains your personal data for as long as your fjili account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and retention is no longer required by law, fjili will securely delete or anonymize the data.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fjili:
| Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to know what personal data fjili collects about you and how it is used — which is the purpose of this Privacy Policy. |
| Right to Access | You may request a copy of the personal data fjili holds about you at any time by contacting our support team. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data in your fjili account. |
| Right to Erasure | You may request deletion of your personal data, subject to fjili's legal retention obligations under Philippine law. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes at any time. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe fjili has violated your data privacy rights. |
To exercise any of these rights, please contact the fjili Data Privacy Officer via the contact details provided in Section 13. fjili will respond to all data privacy requests within thirty (30) days of receipt.
The fjili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. fjili does not knowingly collect personal data from individuals under the age of 21. If fjili becomes aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in accordance with our data retention policies.
If you are a parent or guardian and believe that a minor has registered for a fjili account or provided personal data to fjili, please contact our support team immediately so that we can take appropriate action.
The fjili platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya, banking websites). fjili is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by fjili through the fjili.vip platform.
fjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, fjili will notify registered users via the contact details associated with their account and/or by posting a prominent notice on the fjili platform.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the fjili platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you must cease using the fjili platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by fjili, please contact our Data Privacy Officer (DPO):
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government website.
From the moment you complete fjili Login to every transaction you make, your personal data is protected by multiple layers of security and a firm commitment to Philippine data privacy law.
Every connection to fjili.vip is secured with 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your personal and financial data is never transmitted in plain text.
fjili's identity verification process ensures that only real, verified Filipino adults aged 21 and above can access real-money gaming — protecting both you and the wider fjili community.
fjili processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), overseen by the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
fjili never sells, rents, or trades your personal data to third parties for commercial purposes. Your information is used solely to operate the fjili platform and comply with Philippine legal obligations.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. fjili's dedicated Data Privacy Officer is available to handle all data rights requests promptly.
In the unlikely event of a data breach, fjili will notify affected users and the National Privacy Commission within the timeframes mandated by Philippine law — keeping you informed and protected at all times.
Now that you know how fjili protects your privacy, explore our full range of games — live casino, slots, bingo, and more — with complete confidence that your personal data is in safe hands.
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